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Keep the score.Operate the program.

Run NPS, CSAT, and CES. Collect submissions. See who dropped off, field by field.

Start buildingSee scoring and drop-off

No credit card required. Starter is $0.

buoyforms.app/builder

Customer Satisfaction

step 1 of 3
How likely are you to recommend us?
0
1
2
3
4
5
6
7
8
9
10
field_nps_score
What could we improve?
field_feedback // conditional: score < 9
Next
→ submission inbox

Build, collect, operate

Drag NPS, CSAT, or CES onto a page. Collect submissions. Watch completion and field drop-off as responses arrive.

Analytics

Completion and drop-off, on the form

See submission trends, completion rate, field drop-off, NPS breakdown, and device mix. Text analysis is available on plans that include advanced analytics.

  • Submission trends and completion rate
  • NPS promoter and detractor mix
  • Field-level drop-off
  • Device mix
buoyforms.app/analytics

Submissions

1,284

+12%

Completion rate

73.2%

+3.1%

Avg. time

2m 14s

-8s

Submissions over timeLast 30 days
72

NPS Score

62% promoters - 14% detractors

buoyforms.app/submissions
Customer Satisfaction247 responses
Export
SC

Sarah Chen

sarah.chen@example.com

2 min agocompleted
MR

Mike Robinson

mike.robinson@example.net

15 min agocompleted
JP

Jane Park

jane.park@example.org

1 hr agocompleted
AT

Alex Torres

alex.torres@example.com

3 hr agocompleted
RS

Riya Sharma

riya.sharma@example.net

5 hr agocompleted

Submissions

Every submission in one inbox

Open a submission, export CSV, Excel, or JSON, and filter the feed. The inbox is the record.

  • Live submission feed
  • Export to CSV, Excel, or JSON
  • Per-submission detail
  • Status and filters

34 field types.
Including NPS, CSAT, and CES.

Text, email, phone, scoring, Likert, ranking, grids, picture choice, file uploads, signatures, calculations, and sensitive SSN, EIN, and DOB fields. Drag the field onto the page and configure it.

See all field types
Drag-and-drop builder
NPS Score
Follow-up (conditional)
File Upload
Signature
Payment

Focused mode

1Welcome
2How likely are you to recommend us?
3What could we improve?
4Done

One question at a time.
Or the full page.

Set Flow Mode to Focused for a one-question layout with auto-advance, keyboard navigation, and a progress indicator. Keep standard or multi-page layout when the respondent needs more than one field.

Read Focused mode
IF NPS Score is less than 7
THEN SHOW
What could we improve?

Conditional logic
that actually works.

Show or hide fields, skip pages, and choose the next step from earlier answers. Test each branch in preview before you publish.

Learn about logic rules

9 preset themes.
Or build your own.

Match the form to the brand. Set colors, fonts, logo, and background. Start from Midnight, Tide, Linen, or another shipped preset.

Midnight
Your email
Ink
Your email
Linen
Your email
Parchment
Your email
Lavender
Your email
Pebble
Your email
Tide
Your email
Mist
Your email
Solarized
Your email

Analytics

Completion rate, field drop-off, and NPS promoter mix on the form dashboard.

Guided templates

Start from NPS, intake, or another structure, then edit fields and theme.

Multi-page forms

Progress, page logic, and conditional routing between steps.

Embed, QR, and pre-fill

Inline, popup, or full-page embed. QR codes and pre-filled links included.

Email and SMS campaigns

Send the form to a list and track delivery from the organization.

Webhooks and API

Signed webhooks, public API on Business and above. Salesforce when scoped.

Already have a survey? Import it.

Import is optional. Bring GetFeedback, Gravity Forms, Typeform, Jotform, or SurveyMonkey into a draft. GetFeedback can also preserve historical responses. Review the draft before you publish.

Build. Collect. Operate.

1

Build the form

Add NPS, CSAT, or CES. Use standard, multi-page, or Focused layout. Set logic and theme before you publish.

2

Collect submissions

Share a link, embed, QR code, or email/SMS campaign. Starter includes 100 submissions per month.

3

Operate the program

Review the inbox. Watch completion and field drop-off. Export, or send submissions with a signed webhook or the API.

Start from NPS, intake, or CSAT

Open an NPS, intake, or evaluation template live. Then edit fields, logic, and theme.

Customer Feedback

NPS Survey

Measure loyalty with conditional follow-up

HR & Recruiting

Job Application

Multi-page with resume upload

Registration

Event Registration

Ticket type, dietary, and accessibility

Support & IT

Bug Report

Severity, repro steps, and screenshots

Healthcare

Patient Intake

Medical history with conditional pages

Education

Course Evaluation

Rating scales and open feedback

Browse all 50+ templates

Plans for scoring programs

Start on Starter. Upgrade when the program is operational. Salesforce and migration stay with sales.

Annual savings

Starter

Publish a few forms, collect real responses, and prove the workflow before upgrading.

$0
  • 5 published forms
  • 100 submissions/month
  • 1 owner
  • Basic fields and email notifications
  • BuoyForms branding
Start building

Professional

Remove BuoyForms branding, customize the respondent experience, and collect up to 1,000 submissions/month.

$24/month

billed annually

  • 25 published forms
  • 1,000 submissions/month
  • 2 builders and 1 reviewer
  • Custom branding and themes
  • File uploads and 3 webhook endpoints
Start Professional
Most popular

Business

Conditional logic, analytics, API access, exports, and collaboration for serious form teams.

$63/month

billed annually

  • Unlimited published forms
  • 10,000 submissions/month
  • 5 builders and 5 reviewers
  • Full analytics and conditional logic
  • API keys, exports, and unlimited webhooks
Start Business
Best for teams

Scale

Custom domains, audit activity, data controls, higher limits, and team permissions for operational forms.

$199/month

billed annually

  • Unlimited published forms
  • 50,000 submissions/month
  • 10 builders and 20 reviewers
  • Custom domain and audit activity
  • Data controls and priority support
Start Scale

Custom implementation

Salesforce and enterprise scopes

Custom terms for Salesforce, migration, and Enterprise needs. No checkout path until the implementation plan is scoped.

Custom

Salesforce Integration Suite

OAuth connection, object mapping, sandbox Test Mapping, sync logs, retry/replay, health monitoring, and launch support.

Custom annual package
  • Custom annual Salesforce package
  • Salesforce OAuth and object mapping
  • Sandbox Test Mapping before launch
  • Sync logs, retry/replay, and health monitoring
  • Launch support for Salesforce workflows
Plan Salesforce implementation
Custom

Enterprise

SSO, SCIM, custom retention, SLA, procurement review, dedicated support, and custom volume.

Custom
  • Custom annual pricing
  • SSO/SAML and SCIM provisioning
  • Custom retention and audit controls
  • SLA, procurement, and security review
  • Dedicated support and custom volume
Contact sales

Services

GetFeedback Migration Services

Scoped after assessment: inventory, rebuild/import planning, parity review, Salesforce mapping validation, historical response handling, and cutover support.

  • GetFeedback inventory and migration plan
  • Survey rebuild/import support
  • Parity review before production cutover
  • Salesforce mapping validation

From $7.5k one-time

Plan migration

Self-serve paid plans include a 14-day free trial. Salesforce, migration, and Enterprise packages use custom implementation plans. Contact us for a custom plan.

Frequently asked questions

Score the next program.

Start on Starter at $0. Collect submissions. Add drop-off analytics as you scale.

Start building

Or see pricing.