GetFeedback Direct Alternative

GetFeedback Direct is closing. Move in weeks, not a quarter.

GetFeedback Direct closes Dec. 31, 2026. SurveyMonkey cites a 90-day Enterprise transition; BuoyForms moves typical Direct teams live in 1-2 weeks with Salesforce mapping, NPS analytics, and sandbox-validated pilot imports.

Plan MigrationSee feature comparison

Direct Closure Timeline

GetFeedback Direct migration planning milestones

  • Now: Inventory Direct surveys, Salesforce dependencies, conditional logic, and historical response exports
  • Pilot migration: Import or recreate high-value surveys, review parity warnings, and run Salesforce sandbox submissions
  • Before cutover: Preserve historical response exports and get customer signoff before publishing replacements
  • Dec 31, 2026: Official GetFeedback Direct closure date

Time until Direct closure

163days
04hours
28minutes
35seconds
Start Your Migration

Source for Direct closure: Official GetFeedback announcement

Choose BuoyForms if

You need active product development, OAuth Salesforce mapping, analytics, and a clean path before the closure date.

Choose GetFeedback if

You only need to keep existing GetFeedback links alive until a near-term exit is complete.

Features

Feature comparison

How BuoyForms compares to GetFeedback on the capabilities that matter most during a migration.

Migration time

Better fit

BuoyForms

1-2 weeks to live production

GetFeedback

~90 days with a TSM

Product status

Better fit

BuoyForms

Actively developed

GetFeedback

Direct closes Dec. 31, 2026

Starter plan

Better fit

BuoyForms

5 forms, 100 subs/mo

GetFeedback

No free plan

Drag-and-drop builder

Better fit

BuoyForms

Included

GetFeedback

Not included

Guided templates

BuoyForms

Included

GetFeedback

Included

Built-in analytics

Better fit

BuoyForms

Full dashboard + NPS analytics

GetFeedback

Basic reporting

Conditional logic

Better fit

BuoyForms

Included

GetFeedback

Limited

Custom branding

BuoyForms

Included

GetFeedback

Included

Embed on any site

Better fit

BuoyForms

Included

GetFeedback

Email/Salesforce only

Salesforce integration

BuoyForms

OAuth-based, Salesforce Integration Suite

GetFeedback

Supported paid plans

Multi-page forms

Better fit

BuoyForms

Included

GetFeedback

Not included

Webhooks

Better fit

BuoyForms

Included

GetFeedback

Via Salesforce

SSO / SAML

BuoyForms

Enterprise

GetFeedback

Via Salesforce

NPS / CSAT surveys

Better fit

BuoyForms

Native NPS with analytics

GetFeedback

Native templates

GetFeedback survey import

Better fit

BuoyForms

Pilot migrations available

GetFeedback

Source platform

Historical response handling

BuoyForms

Export preservation now; assisted import later

GetFeedback

Native history

File upload fields

Better fit

BuoyForms

Included

GetFeedback

Not included

Published self-serve tiers

Better fit

BuoyForms

Included

GetFeedback

Contact sales

Long-term viability

Better fit

BuoyForms

Active product

GetFeedback

Direct closure announced

Detail

GetFeedback Direct closure: what you need to know

GetFeedback Direct closes Dec. 31, 2026. GetFeedback Digital continues separately.

If Direct powers relational, transactional, NPS, CSAT, CES, or Salesforce surveys, confirm the replacement, Salesforce validation, and historical response plan before cutover.

Detail

Pricing: published tiers plus scoped migration

GetFeedback pricing is generally quote-based through CX/Salesforce plans.

BuoyForms publishes self-serve tiers. Salesforce migration work stays guided because it includes parity review, validation, historical data handling, and launch support.

Detail

Form building: full builder versus survey-only tooling

GetFeedback was built for Salesforce-oriented feedback surveys, not broad form operations.

BuoyForms supports surveys, registrations, applications, operational forms, multi-page flows, and branded embeds. Pilot imports cover high-value surveys; templates handle rebuilds that need review.

Detail

Analytics: built-in dashboard versus Salesforce-only reporting

GetFeedback reporting leaned on Salesforce objects, reports, and dashboards.

BuoyForms adds submission tracking, drop-off visibility, completion trends, and NPS analytics without making Salesforce the only reporting surface.

Detail

Salesforce integration: keep the CRM path, modernize the form layer

Salesforce integration was GetFeedback's strength. BuoyForms keeps that path with OAuth mapping validated against a sandbox.

The difference is the surrounding product: theming, embeds, analytics, and migration packaging with Salesforce validation.

Detail

Who should migrate to BuoyForms

BuoyForms fits teams using GetFeedback for customer feedback, Salesforce surveys, and data collection workflows that have outgrown a narrow survey tool.

It is strongest when the new platform must support both survey and non-survey forms.

Pricing

Pricing: BuoyForms versus GetFeedback

GetFeedback pricing is usually sales-led. BuoyForms publishes self-serve tiers and treats Salesforce migration as a validated implementation program.

Starter

BuoyForms

Price
$0
Salesforce
No
Status
5 forms / 100 subs

GetFeedback

Price
None
Salesforce
N/A
Status
No free plan

Professional

BuoyForms

Price
$29/mo
Salesforce
No
Status
25 forms

GetFeedback

Price
Contact sales
Salesforce
Bundled
Status
Confirm package

Business

BuoyForms

Price
$79/mo
Salesforce
No
Status
Analytics + teams

GetFeedback

Price
Contact sales
Salesforce
Bundled
Status
Confirm Direct use

Enterprise

BuoyForms

Price
Custom
Salesforce
OAuth-based
Status
Sandbox validation

GetFeedback

Price
Quote-based
Salesforce
Supported paid plans
Status
Confirm timeline

FAQ

Frequently Asked Questions

Ready to move on from GetFeedback Direct?

Start with inventory, parity review, historical export preservation, and Salesforce sandbox validation before replacing live GetFeedback links.

Plan MigrationDiscuss Migration Pricing